COVID-19 GUIDELINE

Please note it is now a Mandatory Requirement for all visitors arriving Kenya: Form’s must be filled online before disembarkation. Passengers will require to display the received QR codes to port health officials for them to be allowed to proceed to arrival immigration. Click Here to Fill The Forms

COVID-19 pandemic is most likely to stay with us longer than people thought and we have to learn how to live with it. For that reason, the Kenyan Government through the Ministry of Health (MOH) has set guidelines on how to live with, manage and handle COVID-19. Vacations Quest advocates for strict adherence to all measures and guidelines put up b the Ministry of to ensure safety of our staff and guests. The following therefore are the COVID-19 SAFETY and MANAGEMENT PROTOCOLS that you can expect during your travel with us:

1- Vacations Quest if Fully Vacinated! This the first good news and assurance you can get from us…All our staff have takent the the full erecommended doses and are certified by the Ministry of Health (MOH)

On Arrival / Process at Point of Entry

* Screening using a non-contact infrared thermometer.
* Sanitization of both your hands and luggage.
* Visual observation of COVID-19 symptoms.
* Wear mask at all times during the journey.
* Provide COVID-19 free certificate for verification
* Be provide with the Ministry of health hotline numbers for any health emergency.

During your Vacation / Safari

* Wash your hands frequently with soap and water or use hand sanitizer at the beginning, during and at the end of the tour, after going to the bathroom, before and after eating and after touching your face or hair.
* Maintain 1.5 Metres Distance from other tour groups always.
* Avoid touching your eyes, mouth and nose.
* Use the provided stickers to mark your water bottles.
* Avoid sharing things such as goggles, caps, binoculars or sanitize regularly.
* Report immediately if you feel unwell before, during or after the tour.
* Any participant who is unwell with symptoms such as sore throat, runny or blocked nose should stay at home.
* Disembarking will take place only at designated points.
* Pick up of guests for tours will be done from an approved accommodation provider,licensed tour operator or designated tour departure/pick up point only.

General protocols

* The tour vehicle will be sanitized regularly.
* Hand sanitizer and sanitizing wipes available for use inside the vehicle.
* Additional face masks available in the vehicle.
* Our Safari vehicles are allowed to carry a maximum of seven (7) guests only in line with guideline of 1.5 Meters distance.
* We will have a Guest/visitors register and updated daily and include mobile contact & physical address for ease in contact tracing. – We have Integrated technologies to enable automation, such as online payment and discourage cash payments.
* We will Maintain an appropriate and reliable list of emergency contacts for rapid assistance in case of health and safety-related instances.
* We will encourage more on private safaris to minimize exposure to other guests.
* We shall use accommodation which have adhered to Covid-19 protocols & guidelines.

Bookings & Payments

* We encourage our guests to prioritize use of our online booking forms and cashless payment means such as Internet banking, Credit cards & Mobile banking much as possible to avoid contacts with solid cash.